Smiley faces in business emails may not have desired effect, suggests research
A picture can be worth a thousand words. But new research shows that when it comes to business emails, smiley faces don’t have quite the same effect.
Call for jargon ban to improve public perceptions of business
The UK's CBI has published a report suggesting that people want businesses to ‘junk the jargon’ to bring companies closer to their customers.
Consumers more likely to buy from companies that spell correctly
New research has found that there's a very good reason for getting your spelling and grammar right – it's good for business.
Business writing trends – the continued spread of plain English
When it comes to business writing, there's a distinct trend bubbling away – the continued shift towards plain-English writing. And it's a trend that's here to stay.
What are the benefits of working with an editing service?
As businesses publish an ever-increasing amount of content, many are turning to outside editing services for help. We explore the benefits of doing so.
New Scrabble words published – but will they translate to the boardroom?
More than 6,500 new terms have recently been added to the list of official Scrabble words. But will these additions be any help when it comes to business communication?
Jargon words – A surprising reason why your company should avoid them
We love eliminating jargon words to improve business communication. Now, it turns out there's another reason to ditch the jargon: hackers may be using it against you.