Tracking the business world’s most overused jargon
A new survey by professional services firm Grant Thornton highlights the business jargon we all love to hate.
Call for jargon ban to improve public perceptions of business
The UK's CBI has published a report suggesting that people want businesses to ‘junk the jargon’ to bring companies closer to their customers.
Poor communication behind many financial services complaints, says dispute resolution service
A dispute resolution service in New Zealand has seen a 21% increase in enquiries and complaints this year – many of them stemming from poor communication.
Companies recognised for plain English commitment
The winners of this year's Plain English Awards for Ireland include the company that manages the country's electricity transmission grid.
Car industry jargon a ‘barrier to communication’, finds survey
More than half of car industry customers have been left confused by industry jargon, according to a new poll.
Young people would require post-graduate degrees to understand social media small print, finds report
Research conducted by law firm looked at complexity of social media terms and conditions.
Should you abandon Latin terms in your business?
The UK Government plans to phase out the use of Latin abbreviations such as 'eg, ie and etc' on its website, replacing them with English alternatives. Should your company do the same?
Local government websites criticised for not using plain English
A new study has found that many UK local government websites are struggling to follow guidelines that stress the importance of plain English in government communications.