Poor communication behind many financial services complaints, says dispute resolution service
A dispute resolution service in New Zealand has seen a 21% increase in enquiries and complaints this year – many of them stemming from poor communication.
Companies recognised for plain English commitment
The winners of this year's Plain English Awards for Ireland include the company that manages the country's electricity transmission grid.
Should you abandon Latin terms in your business?
The UK Government plans to phase out the use of Latin abbreviations such as 'eg, ie and etc' on its website, replacing them with English alternatives. Should your company do the same?
Local government websites criticised for not using plain English
A new study has found that many UK local government websites are struggling to follow guidelines that stress the importance of plain English in government communications.
Business writing trends – the continued spread of plain English
When it comes to business writing, there's a distinct trend bubbling away – the continued shift towards plain-English writing. And it's a trend that's here to stay.
Financial providers in Singapore urged to use plain English
